Triage and repair for South African businesses running automation they can no longer rely on.
Many times, builds are put together quickly, working from a conversation rather than a design. Then the person who built it becomes unavailable and the business evolves.
You don’t want to know your systems are not working properly from a client first.
One introductory call, twenty minutes, no obligation. We will tell you plainly what we find.
You describe what broke and what it was meant to do. We ask what we need to understand the size of it. You leave with a straight answer on whether the build is worth saving, and a proposal for scoping if it is. Nothing to pay, nothing to sign.
No. The first call runs on your description of it. Access comes later, at the scoping stage, and only with your permission and your accounts.
That is the usual position, and it is one of the things scoping answers. Bring whatever you can find: invoices from tools you do not recognise, the last message from whoever built it, a list of what used to happen automatically.
Yes. Most builds of this type come to us without their builder. We work from what is in front of us.
Getting the accounts into your business’s name is usually the first thing worth doing. We work out what can be recovered, what has to be rebuilt, and what it costs either way. We start no repair work until ownership is settled.
We describe the state of the build, in writing, in detail. We do not assess the person who made it.
It depends on the size of the build and how much of it is still reachable. You get the figure in the proposal after the free call, before you commit to anything.
We give you a date in the proposal. A small build with accessible accounts moves quickly. A large one, or one where access has to be recovered first, takes longer, and we say so upfront rather than discovering it halfway through.
We tell you which tools are involved and where your information sits in each of them, for anything we touch and anything we find. If your client or staff details are somewhere your business did not know about, that goes to you in writing.
Then we tell you that, and we explain why. We would rather lose the work than build on something your business has already outgrown.
